Privacy Policy – Veertraga Tours and Travels
Introduction
Veertraga Tours and Travels (“Veertraga”, “we”, “us”, or “our”) values the privacy of our customers, website visitors, and users of our services. We are committed to protecting the personal information shared with us and handling it responsibly, securely, and transparently.
This Privacy Policy explains how Veertraga Tours and Travels collects, uses, stores, shares, and protects your personal information when you use our services, interact with our website, mobile platforms, social media pages, customer support channels, or visit our office.
This Privacy Policy applies to any individual (“User”, “you”, or “your”) who books, inquires about, uses, or intends to use any products or services offered by Veertraga Tours and Travels through our website, mobile site, social media platforms, phone support, WhatsApp, email, or offline channels (collectively referred to as “Service Channels”).
By accessing or using our Service Channels, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
Information We Collect
1. Personal Information
Full name, phone number, email address, postal address, emergency contact details, date of birth, passport details, Aadhaar, PAN, driving license, visa details, or any identification information required for travel bookings.
2. Booking & Travel Information
Destination preferences, travel dates, passenger details, package selections, transport bookings, hotel bookings, and special assistance requests.
3. Payment Information
Billing address, payment method details, transaction references, and payment confirmations. Payment card data is processed through secure third-party payment gateways.
4. Technical Information
IP address, browser type, device type, operating system, cookies, analytics data, and website usage behavior.
How We Use Your Information
We may use your information to:
- Process travel bookings and reservations
- Provide tours, transport, hotel, visa, and related services
- Respond to inquiries and support requests
- Send confirmations, invoices, and updates
- Improve customer experience and website functionality
- Send promotional offers where permitted
- Prevent fraud or misuse
- Comply with legal obligations
Sharing of Information
We may share your information with:
- Hotels, airlines, transport operators, and travel partners
- Payment processors and banks
- Technology and hosting providers
- Legal or government authorities when required
- Professional advisors and auditors
We do not sell your personal information to third parties.
Data Security
We use appropriate security measures to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no online system is completely secure.
Data Retention
We retain your information only as long as necessary for bookings, legal compliance, customer support, recordkeeping, and dispute resolution.
Cookies & Tracking Technologies
Our website may use cookies and related technologies to improve functionality, remember preferences, analyze traffic, and enhance performance. You may disable cookies in your browser settings.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing
- Restrict or object to certain processing
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not intended for children without parental or guardian involvement. We do not knowingly collect personal data from children without proper consent where required.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on our official channels with the updated effective date.
Contact Us
Veertraga Tours and Travels
Email: veeratragatoursandtravles@gmail.com
Phone: +91 9448395739
Address: 73, 1st Cross Rd, Venkateshwara Layout, S.G. Palya, Bengaluru, Karnataka 560029
Consent
By using our services or submitting your information, you consent to the collection and use of your information as described in this Privacy Policy.